Terms and Conditions

Last updated: November 2025

These Terms and Conditions (“Terms”) govern your use of the Case Tracker & Civics Test mobile application (the “App”), which is developed and operated by Shammala LLC (“Shammala”, “we”, “our”, or “us”), a software company registered as a Limited Liability Company (LLC) in the State of Illinois, USA. By downloading, installing, or using the App, you agree to comply with these Terms. If you do not agree, you must not use the App.

1. Purpose of the App

Case Tracker & Civics Test helps users track the status of U.S. immigration cases and prepare for the U.S. citizenship interview through the Civics Test module. The App provides real-time updates, reminders, and educational tools for self-practice.

The App is an independent tool and is not affiliated with, endorsed by, or representing USCIS, EOIR, NVC, or any other government agency.

2. User Accounts and Access

You may use the App by signing in with Apple, Google, Email, or as a Guest. When you create an account, limited information (such as a unique identifier and email, if applicable) is stored to maintain your access and link your saved data securely.

If you continue as a guest, your data is stored only on your device and may be lost if the App is uninstalled or reset. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3. Use of the App

You agree to:

• Use the App only for lawful and personal purposes.
• Ensure that the case numbers and information you enter are accurate, to the best of your knowledge.
• Not use the App to attempt unauthorized access, automate abusive requests, or interfere with official systems or websites.
• Not use any content or data from the App for commercial resale or bulk redistribution without our written consent.

4. Civics Practice & Test

The Civics Practice and Exam modules are designed solely for educational and self-practice purposes. Your responses, progress, and scores are stored securely and privately within your account or on your device, depending on how you use the App.

These features do not provide official test results, legal certification, or any guarantee of passing the U.S. civics examination.

5. Notifications

The App may send you push notifications about case updates, reminders, or new Civics features. You can control or disable notifications at any time from your device settings or, where available, from within the App.

6. Subscriptions and Payments

Some advanced features may require an optional subscription or in-app purchase. Subscriptions are managed securely through Apple’s App Store. Renewals and cancellations must be handled through your App Store account settings.

Unless otherwise stated, subscriptions automatically renew unless canceled at least 24 hours before the current billing period ends. Billing, refunds, and related terms are governed by Apple’s policies.

7. Data and Privacy

We value your privacy and collect only the minimum information necessary to operate and improve the App. Case and user data are handled securely and are not sold or shared with third parties for advertising or marketing purposes.

For more details on how we collect, use, and protect information, please review our Privacy Policy.

8. AI Summary and Translation

The App includes an optional AI-based summary feature that provides translations or simplified explanations of public case statuses. This feature is intended purely for convenience and user understanding.

Personal identifiers such as your name, receipt numbers, email address, or notes are not intentionally sent as input to this feature. The AI summary does not constitute legal advice or official interpretation of your case.

9. Limitation of Liability

The App is provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied. We do not guarantee the accuracy, completeness, or timeliness of case data obtained from public sources.

To the maximum extent permitted by law, we are not liable for:

• Delays, inaccuracies, or interruptions in data updates.
• Any loss, damage, or consequence resulting from reliance on information displayed in the App.
• Technical issues, subscription interruptions, or loss of data arising from device problems, network failures, or platform limitations.

10. Termination

We reserve the right to suspend or terminate access to the App at any time, with or without notice, if we reasonably believe that:

• You have violated these Terms.
• You are misusing the App or its services.
• Continued access may cause harm to the App, Shammala LLC, or other users.

Upon termination, your right to use the App will cease immediately. We may, but are not obligated to, retain certain data as required by law or for legitimate business purposes.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United States and the State of Illinois, without regard to its conflict of law principles.

Any disputes arising from or relating to these Terms or your use of the App shall be subject to the exclusive jurisdiction of the state and federal courts located in Illinois, where applicable.

12. Accountability

Case Tracker & Civics Test is operated by Shammala LLC, an Illinois-registered software company. The App was originally developed by Mostafa Abushammala and is maintained under Shammala LLC.

13. Official Government Communication

This App is an independent tool and does not replace or represent official communication channels with any U.S. government agency. For official information, please visit: www.uscis.gov or acis.eoir.justice.gov.